Instagram DM Automation

Turn Instagram DMs
into customers.

Flowtalk answers customer questions, qualifies leads, and keeps your Instagram inbox moving — even when you're busy.

Start free → See it in action ↓

No credit card required

Instagram DM
Hi! How much is your chocolate cake?
Our chocolate cakes start at ₹800. We're available for orders throughout the week. Would you like to know the available sizes?
Business info used · Lead detected
Product demonstration — example conversation
Why this matters

Your customers don't wait for you to check your DMs.

— You're busy — serving customers, running the business, or just away from your phone.
— The same questions keep coming — price, availability, location, timings, services.
— Customers move on — someone who wanted an answer now may not care tomorrow.
Your Instagram inbox doesn't close when your business does.
See it in action

Watch a DM turn into a lead.

Hey, are you accepting cake orders for Saturday?
Yes! We accept Saturday orders. What type of cake are you looking for?
A chocolate birthday cake for around 10 people.
We can help with that. Our chocolate cakes start at ₹800. Would you like to tell me your preferred size?
Sounds great, let's do the medium size.
Illustrative example — replies are generated live from your business info
EXAMPLE — WHAT FLOWTALK SURFACES
Purchase intent
High
Product
Chocolate birthday cake
Customer
Interested
Action
Take over conversation
Not a random chatbot

Flowtalk learns your business.

Give it the information it needs — your products, prices, services, policies, timings, and other business details.

YOUR BUSINESS INFO
Products
Chocolate Cake — ₹800
Opening Hours
10 AM – 8 PM
Delivery
Selected areas

Flowtalk uses this when it responds — nothing invented, nothing assumed.

Why this helps your business

Every conversation, handled
the way you'd want it to be

Stop answering the same questions
Price, hours, location — Flowtalk handles the repeat questions automatically, every time they come up.
Respond while you're busy
Customers get an answer the moment they message — even while you're serving someone else, or asleep.
Find the conversations that actually matter
Every conversation gets scored on buying intent, so you know exactly who to follow up with first.
Take over when you need to
Jump into any conversation instantly. Flowtalk pauses, you take over, and it resumes when you're done.
Turn repetitive DMs into automation
Keyword rules for common requests, and a booking link so customers can schedule themselves — no more back-and-forth.
Know what's happening in your inbox
Reply rates, lead trends, peak messaging hours — see what's working and where to improve.
Control

AI handles the inbox.
You stay in control.

Worried about what an AI might say to a customer? Here's exactly how much control you keep.

1
Give Flowtalk your business information
Products, pricing, policies, timings — whatever it needs to answer accurately.
2
Let Flowtalk handle incoming conversations
It responds according to your setup — nothing more, nothing improvised.
3
Take over whenever you want
Any conversation, any time — the AI steps back the moment you do.
Built on trust, not just automation
Connect through Instagram's own official authorization — Flowtalk never sees or stores your password.
Flowtalk only uses the business information you provide — nothing invented, nothing assumed.
Your data powers your own automation and is never sold.
Real replies sent across Flowtalk, so far
—
Is it worth it?

How much could unanswered DMs be costing you?

If even a few conversations matter to your business, responding faster can matter too.

Start free →
How it works

From signup to
automated DMs in a few steps

1
Connect Instagram
Authorize your Instagram account.
2
Tell Flowtalk about your business
Add products, services, pricing, policies, timings, and other useful information.
3
Set your automations
Create keyword rules and configure how Flowtalk handles conversations.
4
Go live
Customers message you. Flowtalk responds. You take over whenever necessary.
Your keyword rules
price → "Our plans start from ₹999/month!"
collab → "DM me your media kit and we'll talk!"
coaching → "Spots are limited! Book a call here 👇"
default → "Thanks! I'll get back to you soon 🙏"
Replies sent today
—
Built for

Built for businesses that live in the DMs.

If customers regularly ask you questions through Instagram, Flowtalk is built for that workflow.

Bakeries Salons Boutiques Gyms Coaches Freelancers
Pricing

Simple pricing, no surprises

Start with a full-featured trial. Upgrade only when you're ready.

FREE TRIAL — 14 days
Free/14 days
Everything in Growth, no card required.
  • ✓ Full AI automation
  • ✓ Appointment booking & Knowledge Base
  • ✓ Up to 10,000 AI replies
Start free trial →
STARTER — for growing DM volume
₹999/mo
Full AI automation for your DMs and comments.
  • ✓ Unlimited keyword rules
  • ✓ 500 AI replies/month
  • ✓ Lead scoring, pipeline & Insights
  • ✓ Knowledge Base
Start free trial →
Most Popular
GROWTH — everything included
₹2,499/mo
Everything in Starter, plus online booking.
  • ✓ Appointment booking page
  • ✓ 10,000 AI replies/month
  • ✓ Priority support
Start free trial →
SCALE — multiple accounts
Custom
For agencies and brands running several Instagram accounts.
  • ✓ Everything in Growth
  • ✓ Multiple Instagram accounts
  • ✓ Dedicated onboarding
Contact us →
Questions

Frequently asked questions

No. You connect through Instagram's own official authorization screen — Flowtalk never sees or stores your password.
You add your products, pricing, hours, and policies to your business profile and Knowledge Base — Flowtalk uses that information when it responds, rather than guessing.
Yes, any time. Jump into a conversation and the AI automatically steps back until you're done.
Flowtalk only answers using the business information you've provided. If a customer asks something outside that, it avoids guessing — you'll want to add that info, or step in yourself with Human Takeover.
Every new account gets a 14-day free trial with all Growth features and no card required. There is no permanent free plan: when the trial ends, Flowtalk pauses automated replies until you choose a plan — nothing is deleted, so you pick up right where you left off.
Any message Flowtalk generates with AI to answer a customer. Replies sent by your keyword rules don't count toward this limit — those are free and unlimited on every plan.
Yes, any time — upgrade or change your plan directly from your billing page.
If customers regularly ask you questions through Instagram DMs, Flowtalk fits that workflow — it's not limited to any specific industry.

Your next customer could
already be in your DMs.

Don't make them wait for a reply.

Start Flowtalk free →

Set up your first automation and see it in action.